Refund policy

At Marquis Building Maintenance Supplies, we are committed to providing high-quality products and excellent customer service.

➤ Returns are accepted within 14 days of receiving your order.

➤ Items must be unused, unopened, and in their original packaging.

➤ Proof of purchase is required for all returns.

➤ Certain items, including clearance products, custom orders, and opened chemicals, may not be eligible for return.

➤ Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

➤ Approved refunds will be processed to your original payment method within 5 to 10 business days.

➤ Customers are responsible for return shipping costs unless the item was damaged, defective, or shipped incorrectly.

➤ If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos and your order number.

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